Inclusive Airport Navigation – Chapter 1.1: Background Information – Disability

The Oxford English Dictionary states that disability is: “1. A physical or mental condition that limits a person’s movements, senses, or activities {and} 2. A disadvantage”.   Whilst restricted mobility or complete blindness can often be identified by a persons behavioural patterns or assets – such as a guide dog, cane or wheelchair – so called invisible disabilities […]

Inclusive Airport Navigation – Chapter 1.2: Background Information – Inclusive Design

“(…) in an increasingly global marketplace, understanding and catering for difference is crucial to business success. The design challenge is to include and not exclude unknowingly.” Trying to understand any theory or concept, whether design related or not, it makes sense to start with its origins. The thoughts and considerations that form the backbone of inclusive design date back to the […]

Cologne/Bonn Airport Case Study - Keyvisual

Inclusive Airport Navigation – Chapter 3: The Current Situation

Statistics show that almost every fifth person travelling within Europe could use help navigating or communicating. After establishing all relevant background information, collecting first hand research and actually testing existing airport environments was the next logical step. To find a valid conclusion to the initial research question the analysis was carried out in terms of usability and accessibility for the visually […]

Inclusive Airport Navigation – Conclusion

When using the product Airport it is the navigational system and strategy in place that enables the user to successfully journey from the booking process through check-in, security and departure to the actual boarding. Failing to provide a logical and clear combination of signage and information design will result in a negative user experience, errors during the travel process and […]

Inclusive Airport Navigation – Appendix 1: The Social Model of Disability

“Words are critical in shaping ideas, perceptions and attitudes.”  The written and spoken word is one of the most important tools of communication. Its use can shape social behaviour and viewpoints to a drastic extend. Considering the language used to describe ethnic groups and social differences, it is a fact that terms commonly used only one or two generations […]

Inclusive Airport Navigation – Appendix 2: The Mechanics of Vision

What we describe as visual perception is the ability to interpret visible light that reaches the eye. The result is what we know as sight or vision. When entering the eye the light passes through the Cornea and is refracted – its speed is changed in order to change the direction of its waves. After that it carries on through […]

Inclusive Airport Navigation – Appendix 3: Visual Impairments

The most common visual impairments and their symptoms or effects include: 1 Astigmatism – Distorted or blurred representation of objects at any distance caused by an imbalance in the cornea curve. Usually correctable by glasses or contact lenses. Cataracts – Blurred vision similar to the view through a steamed window. Results from the clouding of the lens of the eye. Cataracts […]